Help desk fbla case study

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Fbla help desk 2011 nlc 2 case study situation background you are the help desk manager for powell consulting, inc, a mid-size customer support. In this case, the client help desk agents were instructed to never tell an end-user that, “we don’t support that” or “i don’t know. Quizlet provides fbla activities, flashcards and games start learning today for free.

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Help desk fbla case study
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